Terms of Use

1.The service

TalentOS is a learning, career and talent platform for Kenyan TVET learners, institutions, employers and mentors. The features you see depend on your role and on what your institution or organisation has enabled.

2.Who may use TalentOS

You must be 18 or older, or a trainee under 18 registered by your institution, which handles your parent's or guardian's consent. You confirm that the information you give us is accurate and that you will keep it up to date.

3.Accounts created by institutions and employers

Trainee accounts are activated from the institution's register. Staff, employer team members and mentors join by invitation. The organisation that registered or invited you can manage or remove your access to its workspace.

• Keep your password and sign-in codes secret, and tell us at once if you suspect misuse.
• You are responsible for what is done with your account.
• Organisations are responsible for the people they invite and the records they upload.

4.Acceptable use

You must not:

• break the law, or infringe anyone's intellectual property or privacy;
• upload false records, pretend to be someone else or misrepresent qualifications;
• harass, discriminate against or abuse other users, mentors or staff;
• try to reach data or accounts you are not allowed to see, probe or disrupt the service, or get around security or usage limits;
• scrape the platform, or use it to send spam or unsolicited marketing;
• use AI features to cheat in assessments where your institution does not allow it, or to create harmful content.

We may suspend access that breaks these rules, and we tell you why where we can.

5.AI features

The AI tutor, counsellor, interviewer and project coach, match scores and AI-drafted content are there to support you. They can be wrong or incomplete. Check important information, and do not treat AI output as professional, legal, medical or financial advice. People make the decisions on grades, admissions, hiring and offers. AI features are optional; How we use AI explains them.

6.Your content

You keep ownership of the content you upload, such as CVs, projects and messages. You allow El Roi to store, process and display it as needed to run the service, as described in the Privacy Policy. Institutions and employers keep ownership of their records and content.

7.Our platform

TalentOS, its software, design, learning content and brand belong to El Roi Ventures or its licensors. You may use them only through the service and for its purpose.

8.Fees and payments

Some plans and features are paid. Prices, billing periods and refund terms are shown before you pay. Payments are processed by our payment providers, such as M-Pesa.

9.Availability and changes

We work to keep TalentOS available and secure, but we do not promise that it will be uninterrupted or free of errors. We may change or withdraw features, and we give notice of significant changes.

10.Liability

TalentOS is provided as it is. As far as the law allows, El Roi is not liable for indirect or consequential loss, for decisions made by institutions or employers, or for loss caused by relying on AI output. Nothing in these terms limits liability that cannot be limited under Kenyan law, including your rights under the Consumer Protection Act, 2012.

11.Ending your use

You can stop using TalentOS at any time and ask for your account to be closed in Settings. We may suspend or close accounts that break these terms. Your institution's records are kept according to its own schedule.

12.Governing law

These terms are governed by the laws of Kenya. Any dispute is first to be settled by discussion in good faith, and otherwise by the courts of Kenya.

13.Changes and contact

We may update these terms; the version and effective date are shown at the top of this page, and significant changes are announced in the app. Questions: amitwashington7@gmail.com.